Privacy Policy

Last Updated: March 20, 2025

Welcome to Chibitronics! At Chibitronics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, submit a request, sign up for a newsletter, use our software, or communicate with us. It also covers how we collect, use, and disclose personal information when you interact with us in person, such as at a conference.

By using the Website, you agree to the terms of this Privacy Policy.

1. Introduction

Welcome to Chibitronics! This Privacy Policy applies to the Chibitronics website, including our marketing website, https://chibitronics.com, and related online services that link to this Policy (collectively, the “Website”).

2. Who Do We Collect Information From?

We collect information from individuals who visit our Website or engage with us through other communications, such as emails, phone calls, or conference interactions.

3. How Do We Obtain Information?

We collect information from the following sources:

You – When you contact us, request a demo, attend a webinar, or subscribe to marketing communications, we collect the content and details you provide.
Your Device(s) – We collect information from the computers, phones, and other web-connected devices you use to access our Website.
Service Providers – We may receive information from service providers that collect data on our behalf.
Other Third Parties – We may collect information from business partners or data providers to support our marketing activities. We may also collect information from social media interactions.

4. What Information Do We Collect?

The types of personal information we collect include:

Contact Information – Name, email, phone number, role, and country of residence when you contact us or request information.
Inquiry and Communication Information – Any information you send to us via email, phone, or chat.
Event Information – Information collected when you register for a webinar or interact with us at a conference.
Business Representative Information – Name, business contact information, job title, and other relevant details related to our business relationship.
Log Data – IP address, browser type, operating system, device information, referring web pages, search terms, and activity on the Website.
Analytics Data – Data collected through tools like Google Analytics to measure traffic and understand user behavior.
Other Information – Any other information you provide to us directly.

5. How Do We Use This Information?

We use collected information to:

Provide and deliver the services you request.
Communicate with you, including via email, phone, and text.
Register you for and provide access to webinars or events.
Improve and personalize our services and Website.
Analyze user trends and develop new products and features.
Ensure the safety, security, and integrity of our Website and business.
Conduct research and enhance our marketing efforts.
Meet legal obligations and enforce our rights.
Prevent, investigate, and respond to fraud or illegal activity.

6. When Do We Share Information?

We may share information with third parties in the following cases:

Legal Obligations – To comply with laws or respond to valid legal requests.
Service Providers – To trusted service providers that assist in operating the Website, conducting business, or providing services.
Business Transactions – In the event of a merger, acquisition, sale of assets, or other business transaction.
Advertising Partners – With advertising networks and platforms for targeted advertising to non-student users.
With Consent – When you provide explicit consent.

We do not sell personal information to third parties.

If you access our services from outside the United States, your information may be transferred to and processed in the United States. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards.

7. Cookies and Online Tracking

We use cookies and similar tracking technologies to recognize your browser, store information, and analyze user behavior. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the Website.

8. Third-Party Analytics Services

We use third-party analytics services, such as Google Analytics, to understand how users interact with the Website. You can opt out of Google Analytics tracking by installing the Google Analytics Browser Add-On.

We work with a limited number of third-party service providers, such as cloud storage and payment processors, who are contractually obligated to protect your information and use it solely for the services they provide to us.

9. Interest-Based Advertising

We may use third-party advertising partners to deliver targeted advertising based on browsing history and interests. You can manage advertising preferences through your browser settings or using tools like the YourAdChoices app.

10. Controlling Your Information

You can control your information in the following ways:

Email Communications – Unsubscribe from promotional emails using the “unsubscribe” link.
SMS Messaging – Opt out of promotional text messages by replying STOP.
Direct Mail – Contact us to stop receiving direct mail.
Data Modification/Deletion – Contact us to modify or delete your personal information, where possible.
Interest-Based Advertising – Manage advertising preferences through browser or device settings.

11. State-Specific Rights

Depending on your state of residency, you may have additional privacy rights. Please contact us for more information.

California residents have the right to request access to and deletion of their personal information under the CCPA. EU residents have similar rights under the GDPR. Please see the ‘Your Rights’ section for more details.

12. Children’s Privacy

Our Website is intended for adults. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will promptly delete it.

13. FERPA and COPPA Compliance

Chibitronics is committed to protecting the privacy of student data and complying with the Family Educational Rights and Privacy Act (FERPA) and the Children’s Online Privacy Protection Act (COPPA).

FERPA Compliance

If Chibitronics receives student data from educational institutions or directly from students, we treat this data as confidential and only use it to provide the requested services or support. We do not share or disclose student data to third parties except as permitted under FERPA or with the explicit consent of the educational institution or parent/guardian.

COPPA Compliance

If Chibitronics collects personal information from children under the age of 13, we do so only with verified parental consent or school authorization, as required by COPPA. We limit the collection of personal information from children to what is necessary to provide our services and ensure that parents or guardians have access to review, modify, or delete their child’s information upon request.

We maintain strict data security practices to protect student data and comply with all applicable laws regarding the collection, use, and disclosure of student information.

14. Third-Party Links

Our Website may include links to third-party websites and services. We are not responsible for their privacy practices. Please refer to their respective privacy policies for more information.

15. Data Security

We take the security of your information seriously and use industry-standard safeguards to protect it. This includes:

Encryption of sensitive data during transmission and storage.
Secure access controls and authentication protocols.
Regular security audits and vulnerability assessments.
Employee training on data protection and privacy.

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction through the use of encryption, secure servers, and limited access to personal data by authorized personnel.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When data is no longer required, we will securely delete or anonymize it.

16. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

Right to Access

You have the right to request a copy of the personal information we hold about you and how we use it.

Right to Correct or Update

You have the right to request that we correct or update inaccurate or incomplete personal information.

Right to Delete

You have the right to request that we delete your personal information, subject to certain legal exceptions.

Right to Object or Restrict Processing

You have the right to object to or restrict the processing of your personal information in certain situations.

Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to have it transferred to another service provider where technically possible.

Right to Withdraw Consent

If you have given us consent to process your information, you have the right to withdraw that consent at any time.

Right to Opt-Out of Sale or Sharing

We do not sell your personal information. However, under certain privacy laws, you may have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

How to Exercise Your Rights

To exercise your rights, you can:

Email us at info@chibitronics.com
Use any opt-out or data access controls provided within our services
Follow the “unsubscribe” link in our emails to manage your communication preferences

We may need to verify your identity before processing certain requests to protect your data from unauthorized access.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this policy reflects the most recent changes. If we make significant changes, we will notify you by posting an updated version on our website and, where appropriate, notifying you directly.

18. Contact Information

If you have any questions or concerns about this Privacy Policy or our practices, you can reach us at:

📧 info@chibitronics.com