General Questions

My circuit isn’t working right, how can I fix it?

We can help! Start with our troubleshooting guide.

How do I get started?

Try this paper card tutorial for a friendly introduction. Or jump into the Circuit Sticker Sketchbook!

General Questions

Can I buy Chibitronics products in my country?

We ship internationally to most countries. We currently do not ship to Europe, but we’re working on it! If we don’t ship to your country, or you would like to buy locally, here’s a list of our international resellers.

What is your return policy?

Returned products must be new, unopened and returned within 30 days of purchase.  Please email info@chibitronics.com with your order number. Shipping will not be be refunded.

If you are having technical issues with a purchased product, please email info@chibitronics.com for assistance.

Educator Questions

I’m a school or organization. Can I use a purchase order?

Yes! Email purchase orders along with billing and shipping address to: info@chibitronics.com. You can also contact this email if you need an estimate.

What materials should I get?

Check out our supply lists here.

Can you do a training at my school?

Email education@chibitronics.com and let us know what your needs are! We offer online and in-person training as well as self-guided options (note: in-person trainings are currently on hold due to COVID-19).

Do you offer discounts for educators?

Yes! Sign up here to register for an educator discount. Additional discounts are available for large institutional orders, please contact us for more information.

Distributor Questions

I’m a store or distributor. How can I sell Chibitronics products?

Thank you for your interest. For U.S based businesses, please email a copy of your business registration and website to info@chibitronics.com.  For international businesses, please email your business website address to the above address.

Contact

My question isn’t here, how do I contact you?

Fill out our contact form or email us: info@chibitronics.com for general questions, education@chibitronics.com for education-related questions.

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