My circuit isn’t working right, how can I fix it?
We can help! Start with our troubleshooting guide.
How do I get started?
Can I buy Chibitronics products in my country?
We ship internationally from the United States to most countries. We now ship to Europe too! If we don’t ship to your country, or if you would like to buy locally, here’s a list of our international resellers.
What is your return policy?
Returned products must be new, unopened and returned within 30 days of purchase. Please email firstname.lastname@example.org with your order number. Shipping will not be be refunded.
If you are having technical issues with a purchased product, please email email@example.com for assistance.
I’m a school or organization. Can I use a purchase order?
Yes! Email purchase orders along with billing and shipping address to: firstname.lastname@example.org. You can also contact this email if you need an estimate. Our contact information is below, and our W9 is here. More information about ordering can be found on our How to Order page.
831 N Tatnall Street
Suite M #222
Wilmington, DE 19801
Phone: (302) 316-5113
What materials should I get?
Check out our supply lists here.
Can you do a training at my school?
Email email@example.com and let us know what your needs are! We offer online and in-person training as well as self-guided options (note: in-person trainings are currently on hold due to COVID-19).
Do you offer discounts for educators?
Yes! Sign up here to register for an educator discount. Additional discounts are available for large institutional orders, please contact us for more information.
I’m a store or distributor. How can I sell Chibitronics products?
Thank you for your interest. For U.S based businesses, please email a copy of your business registration and website to firstname.lastname@example.org. For international businesses, please email your business website address to the above address.
My question isn’t here, how do I contact you?
Fill out our contact form or email us: email@example.com for general questions, firstname.lastname@example.org for education-related questions.